Question 258 - CS0-003 discussion

An incident response plan is a set of predefined procedures and guidelines that an organization follows when faced with a security breach or attack. An incident response plan helps to ensure that the organization can quickly and effectively contain, analyze, eradicate, and recover from the incident, as well as prevent or minimize the damage and impact to the business operations, reputation, and customers. An incident response plan also defines the roles and responsibilities of the incident response team, the communication channels and protocols, the escalation and reporting procedures, and the tools and resources available for the incident response.

By following the company's incident response plan, the administrator can ensure that they are following the best practices and standards for handling a security incident, and that they are coordinating and collaborating with the relevant stakeholders and authorities. Following the company's incident response plan can also help to avoid or reduce any legal, regulatory, or contractual liabilities or penalties that may arise from the incident.

The other options are not as effective or appropriate as following the company's incident response plan. Informing the internal incident response team (A) is a good step, but it should be done according to the company's incident response plan, which may specify who, when, how, and what to report. Reviewing the lessons learned for the best approach is a good step, but it should be done after the incident has been resolved and closed, not during the active response phase. Determining when the access started (D) is a good step, but it should be done as part of the analysis phase of the incident response plan, not before following the plan.