List of questions
Related questions
Question 306 - CS0-003 discussion
Results of a SOC customer service evaluation indicate high levels of dissatisfaction with the inconsistent services provided after regular work hours. To address this, the SOC lead drafts a document establishing customer expectations regarding the SOC's performance and quality of services. Which of the following documents most likely fits this description?
A.
Risk management plan
B.
Vendor agreement
C.
Incident response plan
D.
Service-level agreement
Your answer:
0 comments
Sorted by
Leave a comment first