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Question 326 - N10-008 discussion

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An engineer recently decided to upgrade the firmware on a router. During the upgrade, the help desk received calls about a network outage, and a critical ticket was opened. The network manager would like to create a policy to prevent this from happening in the future. Which of the following documents should the manager create?

A.
Change management
Answers
A.
Change management
B.
incident response
Answers
B.
incident response
C.
Standard operating procedure
Answers
C.
Standard operating procedure
D.
System life cycle
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D.
System life cycle
Suggested answer: A
asked 02/10/2024
SoftwareONE Deutschland GmbH
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