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Question 388 - N10-008 discussion

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A network engineer developed a plan of action to resolve an ongoing issue. Which of the following steps should the engineer take NEXT?

A.
Verify full system functionality and implement preventative measures.
Answers
A.
Verify full system functionality and implement preventative measures.
B.
Implement the solution to resolve the problem.
Answers
B.
Implement the solution to resolve the problem.
C.
Document findings, actions, outcomes, and lessons learned.
Answers
C.
Document findings, actions, outcomes, and lessons learned.
D.
Establish a theory of probable cause.
Answers
D.
Establish a theory of probable cause.
Suggested answer: B

Explanation:

Network troubleshooting is a repeatable process, which means that you can break it down into clear steps that anyone can follow.

Identify the Problem. ...

Develop a Theory. ...

Test the Theory. ...

Plan of Action. ...

Implement the Solution. ...

Verify System Functionality. ...

Document the Issue.

Theory of probable cause is before Plan of action.

https://www.comptia.org/content/guides/a-guide-to-network-troubleshooting

asked 02/10/2024
Charalambos Stavrou
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