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Question 484 - N10-008 discussion

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An IT technician is working on a support ticket regarding an unreachable web-site. The technician has utilized the ping command to the website, but the site is still unreachable. Which of the following tools should the technician use NEXT?

A.
ipconfig
Answers
A.
ipconfig
B.
tracert
Answers
B.
tracert
C.
arp
Answers
C.
arp
D.
netstat
Answers
D.
netstat
Suggested answer: B

Explanation:

tracert is a command-line tool that can trace the route of a packet from the source to the destination. It can show the number of hops, the IP address and hostname of each router, and the round-trip time for each hop. tracert can help the technician troubleshoot the unreachable website by identifying where the packet is dropped or delayed along the path. ipconfig is a command-line tool that can display and configure the IP settings of a network interface. arp is a command-line tool that can display and manipulate the Address Resolution Protocol (ARP) cache, which maps IP addresses to MAC addresses. netstat is a command-line tool that can display network connections, routing tables, and statistics.

Reference: CompTIA Network+ Certification Exam Objectives Version 7.0 (N10-007), Objective 2.4:

Given a scenario, use appropriate software tools to troubleshoot connectivity issues.

asked 02/10/2024
Oleksii Ivanov
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