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Question 693 - N10-008 discussion

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Which of the following is the first step a network administrator should take in the troubleshooting methodology?

A.
Establish a plan of action.
Answers
A.
Establish a plan of action.
B.
Document findings and outcomes.
Answers
B.
Document findings and outcomes.
C.
Test the theory to determine cause.
Answers
C.
Test the theory to determine cause.
D.
Identify the problem.
Answers
D.
Identify the problem.
Suggested answer: D

Explanation:

According to the network troubleshooting methodology, the first step a network administrator should take is to identify the problem. This involves gathering information from the users, the network devices, and the symptoms of the issue. Identifying the problem helps to narrow down the scope and the possible causes of the network issue.

Reference

1: Network troubleshooting methodology | CompTIA Network+ N10-008 ...

2: Chapter 21. A Network Troubleshooting Methodology - CompTIA Network+ ...

3: Network Troubleshooting Methodology -- N10-008 CompTIA Network+ : 5.1

asked 02/10/2024
Shadi Akou
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