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Question 761 - N10-008 discussion

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A technician is working on a ticket for a user in the human resources department who received a new PC that does not connect to the internet. All users in human resources can access the internet. The technician can ping the PC from the human resources router but not from the IT network. Which of the following is the most likely cause of the issue?

A.
Duplicate IP address
Answers
A.
Duplicate IP address
B.
Misconfigured RIP
Answers
B.
Misconfigured RIP
C.
Improper VLAN assignment
Answers
C.
Improper VLAN assignment
D.
Incorrect default gateway
Answers
D.
Incorrect default gateway
Suggested answer: D

Explanation:

An incorrect default gateway can cause a PC to not connect to the internet, because the default gateway is the device that routes traffic from the local network to other networks. If the PC has a wrong default gateway configured, it may not be able to reach the internet router or the IT network router. The technician can ping the PC from the human resources router because they are on the same local network, but not from the IT network router because they are on different networks.

A duplicate IP address can cause a PC to not communicate with other devices on the same network, because the IP address is the unique identifier of a device on a network. If two devices have the same IP address, they may cause IP conflicts and packet loss. However, a duplicate IP address would not prevent the technician from pinging the PC from the human resources router, because they are on the same network.

A misconfigured RIP can cause a router to not learn or advertise routes to other networks, because RIP is a routing protocol that dynamically exchanges routing information between routers. If a router has a wrong RIP configuration, it may not be able to reach or share routes with other routers. However, a misconfigured RIP would not affect the PC's connectivity to the internet, because the PC does not use RIP.

An improper VLAN assignment can cause a PC to not communicate with other devices on the same or different networks, because a VLAN is a logical segmentation of a network that isolates traffic based on criteria such as function, security, or performance. If a PC is assigned to a wrong VLAN, it may not be able to access the resources or services that it needs. However, an improper VLAN assignment would not prevent the technician from pinging the PC from the human resources router, because they are on the same physical network.

Reference

What is a Default Gateway?

What's an IP Conflict and How Do You Resolve It?

What is RIP (Routing Information Protocol)?

What is a VLAN? How to Set Up a VLAN Network

CompTIA Network+ Certification All-in-One Exam Guide, Eighth Edition (Exam N10-008)

asked 02/10/2024
Quintin van Rooyen
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