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Question 777 - N10-008 discussion

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Which of the following is the first step to troubleshoot a network issue?

A.
Identify the problem.
Answers
A.
Identify the problem.
B.
Document the findings.
Answers
B.
Document the findings.
C.
Establish a theory of probable cause.
Answers
C.
Establish a theory of probable cause.
D.
Test the theory to determine the cause.
Answers
D.
Test the theory to determine the cause.
Suggested answer: A

Explanation:

According to the CompTIA Network+ N10-008 Cert Guide, the first step in the troubleshooting process is to identify the problem.This involves gathering information, understanding the symptoms, and clarifying the exact nature of the issue before proceeding to other steps like establishing theories or testing them1.

asked 02/10/2024
Harshvir Bhati
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