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Question 808 - N10-008 discussion

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A user is having trouble uploading files to a server. However, other users in the department are not experiencing this issue. The network administrator checks the access switch and sees multiple CRC errors on that user's switchport. Which of the following should the network administrator do first?

A.
Replace the uplink cable for the access switch.
Answers
A.
Replace the uplink cable for the access switch.
B.
Replace the user's network cable.
Answers
B.
Replace the user's network cable.
C.
Replace the NIC for the user's PC.
Answers
C.
Replace the NIC for the user's PC.
D.
Replace the access switch.
Answers
D.
Replace the access switch.
Suggested answer: B

Explanation:

When a network administrator observes CRC errors on a specific switchport associated with one user, the first troubleshooting step recommended is to replace the user's network cable. CRC errors are often indicative of physical layer issues such as noise, interference, or damaged cables. By replacing the network cable, the administrator can potentially resolve these errors without more drastic measures like replacing hardware components (NIC, switch, or uplink cables), which could be more costly and less effective as initial steps. This approach minimizes downtime and is a cost-effective first step in the troubleshooting process.

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asked 02/10/2024
Alejandro Yepez
47 questions
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