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Question 167 - TK0-201 discussion
In order to understand and answer a learner's question, an effective active listening technique would be to: (Select TWO).
A.
Refer the question to another learner.
B.
Repeat the question back to the learner.
C.
Ask the learner if the question was answered.
D.
Answer the question immediately.
E.
Quiz the learner on the material.
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