Participants have just completed an intensive sales conversation class where a specific sales model has been taught. There are six steps in the model, and each step has several sub-steps. The trainer wants to ensure that participants remember and practice the model. The BEST way to help the transfer of training is to:

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H Barral Vila · Accepted Answer

provide each participant with a laminated job aid which outlines all the steps of the model.

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send each participant an email quiz on the steps of the model two weeks after class.

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ask that the participants call the instructor within one week to inform the instructor how they are using the model.

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ask that each participant’s manager discusses the class content with their employee.

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Suggested answer: B

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