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Question 81 - MB-220 discussion

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You are the manager of Internet sales for your company.

You have been asked to create and distribute a post-purchase survey to both registered and guest customers purchasing on your site. Which three things will be true about the distribution of your survey? (Choose three.) Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A.

When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or non-anonymous respondents.

Answers
A.

When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or non-anonymous respondents.

B.

An optional invitation email, utilizing either a direct email or an email template, may be sent to each potential nonanonymous respondent.

Answers
B.

An optional invitation email, utilizing either a direct email or an email template, may be sent to each potential nonanonymous respondent.

C.

As an option, the design of your survey can include a limitation that restricts multiple completions by a single nonanonymous respondent.

Answers
C.

As an option, the design of your survey can include a limitation that restricts multiple completions by a single nonanonymous respondent.

D.

All respondents will receive the exactly same hyperlink to connect them to the survey that you are inviting them to complete.

Answers
D.

All respondents will receive the exactly same hyperlink to connect them to the survey that you are inviting them to complete.

Suggested answer: A, B, C

Explanation:

References:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/distribute-survey

asked 05/10/2024
Firasat Siddiqui
43 questions
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