ExamGecko
Home Home / Microsoft / MB-220

Microsoft MB-220 Practice Test - Questions Answers

Question list
Search
Search

List of questions

Search

Related questions











In order to follow recommended guidelines, you will need to synchronize only those entities that are necessary to meet ProseWare’s business objectives. In addition to the typical entities synced automatically (contact, accounts, events, interactions, etc), which two additional entities will ProseWare need to enable for synchronization? Each answer represents a partial solution.

A.

Invoices

A.

Invoices

Answers
B.

Work Orders

B.

Work Orders

Answers
C.

Differentiator

C.

Differentiator

Answers
D.

Cases

D.

Cases

Answers
Suggested answer: C, D

The time is currently 6:30pm on Monday night. You have been tasked with creating and sending a LinkedIn post on the company’s account advertising an event. Following ProseWare’s standards, which two options will you choose when preparing this message? Each answer represents a partial solution.

A.

Schedule Time is set to tomorrow at 9 am.

A.

Schedule Time is set to tomorrow at 9 am.

Answers
B.

Post Visibility is set to Connections.

B.

Post Visibility is set to Connections.

Answers
C.

Schedule Time is set to immediate.

C.

Schedule Time is set to immediate.

Answers
D.

Post Visibility is set to Public.

D.

Post Visibility is set to Public.

Answers
Suggested answer: A, D

Based on ProseWare’s licenses and subscriptions, which two items are within allowed limits? Each answer represents a complete solution.

A.

Litmus inbox Previews = 100 per month

A.

Litmus inbox Previews = 100 per month

Answers
B.

Marketing Emails Sent = 1,755,983

B.

Marketing Emails Sent = 1,755,983

Answers
C.

Australia Business Unit has 10 regular Users and 1 Administrator User

C.

Australia Business Unit has 10 regular Users and 1 Administrator User

Answers
D.

Marketing Contacts = 24,500

D.

Marketing Contacts = 24,500

Answers
Suggested answer: B, D

DRAG DROP

Using the Case Study information, indicate which Staff is responsible for performing each of the Activities listed below. To answer, drag the Staff to the appropriate Activity. Each Staff item may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.


Question 4
Correct answer: Question 4

Explanation:

Each Business Unit has multiple Marketing Professionals, responsible for creating Customer Journeys and using Customer Insights for reporting. After content is approved, they are responsible for going live. Each Business Unit has a Marketing Administrator responsible for approval of content, subscription adherence and investigation of blocked emails and stopped Contacts. Marketing Administration is responsible for ensuring each marketing page is used appropriately and contains the required field values. Analyzing page performance will be a key element.

DRAG DROP

Using the information in the Case Study, indicate which of the Leads below have enough points to be flagged as Sales Ready. To answer, drag the Assessment to the appropriate Lead. Each Assessment may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.


Question 5
Correct answer: Question 5

Explanation:

You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered. Based on best practices, how many customer journeys and marketing emails do you need to create?

A.

4 marketing emails and 4 customer journeys

A.

4 marketing emails and 4 customer journeys

Answers
B.

5 marketing emails and 5 customer journeys

B.

5 marketing emails and 5 customer journeys

Answers
C.

2 marketing emails and 2 customer journeys

C.

2 marketing emails and 2 customer journeys

Answers
D.

1 marketing emails and 1 customer journey

D.

1 marketing emails and 1 customer journey

Answers
Suggested answer: B

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns

You have created a customer journey that does the following:

Sends an email regarding a country/region-specific promotional offer.

Creates a phone call activity and sends a text message to the contact.

Which set of actions should you take to activate your customer journey?

A.

Check the country/region, check the localization check box. Validate, and then Publish.

A.

Check the country/region, check the localization check box. Validate, and then Publish.

Answers
B.

Check the localization check box. Validate, check for errors, and then Publish.

B.

Check the localization check box. Validate, check for errors, and then Publish.

Answers
C.

Verify the segment and email language, check for errors, and then Go Live.

C.

Verify the segment and email language, check for errors, and then Go Live.

Answers
D.

Verify the segment, check the country/region. Validate, and then Go Live.

D.

Verify the segment, check the country/region. Validate, and then Go Live.

Answers
Suggested answer: C

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns

You need to create a customer journey for the promotion of the upcoming webinar on Azure Services.

You are looking through the gallery of existing customer journey templates to select appropriate one. Which four pieces of information will help you decide on the right template? Each answer presents a part of the solution.

A.

Description

A.

Description

Answers
B.

Purpose

B.

Purpose

Answers
C.

Name

C.

Name

Answers
D.

Recurrence

D.

Recurrence

Answers
E.

Language

E.

Language

Answers
F.

Owner

F.

Owner

Answers
G.

Target

G.

Target

Answers
Suggested answer: A, B, C, E

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/journey-templates

You have created a customer journey to send an Event Registration Invite to the customers in Norway. You confirm that you selected the correct Marketing Email record with the Norwegian language, and that you are using the correct Segment while creating the customer journey.

As part of going Live with your customer journey, you select “Check for Errors” in the command bar. Which three checks does this command perform? Each correct answer presents a complete solution.

A.

Checks for common errors and shows an error message with advice for fixing them.

A.

Checks for common errors and shows an error message with advice for fixing them.

Answers
B.

Performs language checks to ensure localization.

B.

Performs language checks to ensure localization.

Answers
C.

Checks for active links to the marketing services that host your email messages.

C.

Checks for active links to the marketing services that host your email messages.

Answers
D.

Checks to ensure prerequisites are met.

D.

Checks to ensure prerequisites are met.

Answers
E.

Makes sure all required marketing emails and pages are assigned and published.

E.

Makes sure all required marketing emails and pages are assigned and published.

Answers
F.

Makes sure all required target segment(s) meet your goals.

F.

Makes sure all required target segment(s) meet your goals.

Answers
Suggested answer: A, D, E

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns

You are responsible for setting up all marketing pages, events, emails and customer journeys associated with the planned event. How many events will you set up?

A.

Two events; one formatted as webinar and the other formatted as on-site only.

A.

Two events; one formatted as webinar and the other formatted as on-site only.

Answers
B.

One event formatted as on-site only.

B.

One event formatted as on-site only.

Answers
C.

Two events; one formatted as simulcast and the other formatted as on-site only.

C.

Two events; one formatted as simulcast and the other formatted as on-site only.

Answers
D.

One event with Format set to Hybrid.

D.

One event with Format set to Hybrid.

Answers
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-webinar

Total 248 questions
Go to page: of 25