You are a marketing analyst at Contoso Ltd.The marketing department would like you to provide survey responses from their Customer Success Survey from this past fiscal year. Approximately 6,500 responses were received. They would like each survey to be a single row, with the responses as a column for their analysis.What should you do?

Open the project in Dynamics 365 Customer Voice. Select the survey in the reports section, and select export all. The responses are downloaded in a CSV File.

Open the project in Dynamics 365 Customer Voice. Select the survey in the reports section, and select export all. The responses are downloaded in an Excel File.

Use Advanced Find to query the CDS. Set the “Look For” to Dynamics 365 Customer Voice survey responses. Export to Excel.

Use Advanced Find to query the CDS. Set the “Look For” to Dynamics 365 Customer Voice survey questions responses. Export to Excel.

Open the project in Dynamics 365 Customer Voice. Select the survey in the reports section, and select export all. The responses are downloaded in a CSV File.

You are the manager of Internet sales for your company.You have been asked to create and distribute a post-purchase survey to both registered and guest customers purchasing on your site. Which three things will be true about the distribution of your survey? (Choose three.) Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or non-anonymous respondents.

An optional invitation email, utilizing either a direct email or an email template, may be sent to each potential nonanonymous respondent.

As an option, the design of your survey can include a limitation that restricts multiple completions by a single nonanonymous respondent.

When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or non-anonymous respondents.

An optional invitation email, utilizing either a direct email or an email template, may be sent to each potential nonanonymous respondent.

As an option, the design of your survey can include a limitation that restricts multiple completions by a single nonanonymous respondent.

All respondents will receive the exactly same hyperlink to connect them to the survey that you are inviting them to complete.

You are creating a customer survey and you want to get good responses.You need to analyze the responses to provide actions to best suit your organization.Which three responses are considered best practice? (Choose three.) Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Define an objective for your survey so that you can ensure that all questions serve that objective.

Be sure to mention the estimated time to complete, along with a brief overview in your invitation.

Try to organize the survey in a way that groups all related questions together in sections.

Define an objective for your survey so that you can ensure that all questions serve that objective.

Make your surveys long so that you customers can get a chance to provide as much information as possible.

Be sure to mention the estimated time to complete, along with a brief overview in your invitation.

Previewing or testing your survey is unnecessary because your survey tool will automatically catch errors.

Try to organize the survey in a way that groups all related questions together in sections.

Microsoft MB-220 Practice Test 3 - Free Online Exam Prep & Questions

Question 1 / 40

You are the marketing manager at Contoso, Ltd. Your team has created a survey and sent it out through email for responses. You would like to export the responses for further analysis.

Which export file format should be used to complete this task?

csv

pdf

xml

docx

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Microsoft MB-220 Practice Test 3

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