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Question 182 - MB-220 discussion

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You are a marketing analyst at Contoso, Ltd. The sales manager surveyed the current customers regarding their satisfaction level with their last support call. Over 6,000 responses were received.

The sales manager wants to review individual responses to each question on a survey.

After selecting the survey name in the Report* section of Microsoft Dynamics 365 Customer Voice, what are two ways to obtain survey responses? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Navigate lo display a graphical representation of all responses.

Answers
A.

Navigate lo display a graphical representation of all responses.

B.

Select Export All in the report, and all responses are downloaded in a csv file.

Answers
B.

Select Export All in the report, and all responses are downloaded in a csv file.

C.

Select Respondents, and then select the survey name to display all responses.

Answers
C.

Select Respondents, and then select the survey name to display all responses.

D.

Double-click a respondent's name to see their individual responses.

Answers
D.

Double-click a respondent's name to see their individual responses.

Suggested answer: C, D
asked 05/10/2024
Muhammad Waheed
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