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Question 93 - MB-230 discussion

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You are a Dynamics 365 Customer Service administrator.

You are configuring a case dashboard.

You need to filter the dashboard to show only escalated cases and cases that are marked as Request.

Which filter should you use?

A.

Timeframe

Answers
A.

Timeframe

B.

Priority

Answers
B.

Priority

C.

Global

Answers
C.

Global

D.

Visual

Answers
D.

Visual

Suggested answer: C

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guidedashboard

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asked 05/10/2024
Kushantha Gunawardana
49 questions
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