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Question 162 - PL-100 discussion

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A clothing retailer is creating a Power Virtual Agents chatbot in Microsoft Teams. The chatbot will use Microsoft Dataverse for Teams to provide sales metrics by store. A user wants to be able to ask the chatbot to see all the sales for pants.

You need to configure the chatbot to provide sales data for pants even when a user enters the terms jeans, slacks, or trousers. Which chatbot component should you use?

A.

Skills

Answers
A.

Skills

B.

Tables

Answers
B.

Tables

C.

Topics

Answers
C.

Topics

D.

Supported languages

Answers
D.

Supported languages

E.

Entities

Answers
E.

Entities

Suggested answer: E

Explanation:

Closed list entities let you define a list of items. This is best used for small lists that are easy to manage and that have simple item labels. You can add synonyms to manually expand the matching logic for each item in the entity's list. For example, in the "hiking" item, you can add "trekking" and "mountaineering" as synonyms.

Reference:

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

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asked 05/10/2024
Paul Beugelsdijk
40 questions
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