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Question 70 - PL-200 discussion

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You are designing a Power Virtual Agents chatbot.

The chatbot must be able to maintain customer information if the conversation topic changes during a dialog.

You need to configure variables to store customer name and email address.

Which type of variable should you create?

A.

session

Answers
A.

session

B.

slot

Answers
B.

slot

C.

bot

Answers
C.

bot

D.

topic

Answers
D.

topic

Suggested answer: C

Explanation:

By default, a variable's value can only be used in the topic where this variable gets created. However, you might want the bot to use the same value across topics. This means the bot can remember the necessary context when a conversation spans multiple topics. In some systems, these types of variables are known as global variables. In Power Virtual Agents, these variables are called bot variables, because they apply across the entire bot.

Reference:

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot

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asked 05/10/2024
Sae Frrr
29 questions
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