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Question 72 - PL-200 discussion

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DRAG DROP

A customer has a support website that includes FAQ pages, knowledge articles, and support content.

You plan to leverage an existing Power Virtual Agents bot to enhance and streamline existing support functionality for the existing support portal.

You need to create topics from existing website content. The process must minimize human errors during topic creation.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Question 72
Correct answer: Question 72

Explanation:

You can use content from existing webpages when creating a Power Virtual Agents bot. This is useful if you already have help or support content, such as FAQ pages or support sites.

There are three main steps to using the feature:

1. Select Suggest topics on the Topics page to extract content from FAQ/support pages or online files. 2. Add the suggested topics to your bot.

3. Enable the topics.

Reference:

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web

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asked 05/10/2024
brandon millette
50 questions
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