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Question 228 - PL-200 discussion

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You deploy a Power Vitlu.il Agents chatoot that integrates with Dynamics 365 Omnichannel for Customer Service.

You observe that the chatbot is not able to recognize the questions asked by use's.

You need to ensure that the chatbot can respond to unrecognized questions. The solution must minimize administrative effort.

What should you do?

A.

Add a fallback topic

Answers
A.

Add a fallback topic

B.

Create new topics.

Answers
B.

Create new topics.

C.

Create an entity.

Answers
C.

Create an entity.

D.

Modify the Escalate system topic.

Answers
D.

Modify the Escalate system topic.

Suggested answer: A
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asked 05/10/2024
ftere yagoglu
43 questions
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