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Users on Cisco.com experience issues while using Cisco Jabber, and the error 'Cannot communicate with the server" appears. An engineer checks the logs for the Jabber client and discovers the error "LERR_JABBER_AUTH <17>:

Authentication error with server e.g. resource bind, TLS, create a session or SASL error. What should be checked to resolve this issue?

A.

if the LDAP server Is reachable and if port 443 Is open

Answers
A.

if the LDAP server Is reachable and if port 443 Is open

B.

if cup-xmpp certificates are valid and if port 8443 is open

Answers
B.

if cup-xmpp certificates are valid and if port 8443 is open

C.

if the cup-xmpp certificates are valid and if port 5222 is open

Answers
C.

if the cup-xmpp certificates are valid and if port 5222 is open

D.

if the LDAP server Is reachable and If port 5222 Is open

Answers
D.

if the LDAP server Is reachable and If port 5222 Is open

Suggested answer: C
asked 10/10/2024
Rene Claassen
38 questions
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