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Question 173 - 300-810 discussion

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A collaboration engineer is troubleshooting Cisco IM and Presence high availability. The system is version 10.x. The engineer has confirnd that the server recovery manager service is configured using system defaults. The engineer notices that user sessions have not fallen back to the homed nodes. What is the cause this Issue?

A.

The engineer did not click the Fallback button for the redundancy group

Answers
A.

The engineer did not click the Fallback button for the redundancy group

B.

The user accounts were moved to the redundant server,

Answers
B.

The user accounts were moved to the redundant server,

C.

The failed service Of server was offline longer than the Client Re-Login upper Lint setting.

Answers
C.

The failed service Of server was offline longer than the Client Re-Login upper Lint setting.

D.

The failed service or server has not been active for at least 30 minutes.

Answers
D.

The failed service or server has not been active for at least 30 minutes.

Suggested answer: C

Explanation:

This option explains why the user sessions have not fallen back to the homed nodes after the failed service or server was restored. The Client Re-Login upper limit setting determines how long the Jabber clients will attempt to re-login to their homed nodes after a failover event. If the failed service or server is offline longer than this setting, the Jabber clients will stop trying to re-login and will remain on the backup node until the administrator manually initiates a fallback or recovery. The default value for this setting is 30 minutes, but it can be changed in the Server Recovery Manager Service Parameters.

Reference:

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-im-presence-service/200958-IM-and-Presence-Server-High-Availability.html

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/11_5_1/cup0_b_config-and-admin-guide-1151su5/cup0_b_imp-system-configuration-1151su5_chapter_0100.html

asked 10/10/2024
David Aquino
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