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Question 180 - 300-810 discussion

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A user is experiencing video quality issues and wants to verify packet loss, jiter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?

A.

Settings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S

Answers
A.

Settings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S

B.

Settings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

Answers
B.

Settings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

C.

Help, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

Answers
C.

Help, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

D.

Help, Health Checker, and press Status in the Webex App or Ctrl+Shit+Alt+S

Answers
D.

Help, Health Checker, and press Status in the Webex App or Ctrl+Shit+Alt+S

Suggested answer: A

Explanation:

This option is the correct way to find information about packet loss, jitter, and codecs in use in the Webex App for Windows during a call. The Settings menu allows users to access various options and preferences for the Webex App, including the Status option. The Status option shows the current network status and quality of service for the app. Users can press Diagnostics or use the keyboard shortcut Ctrl+Shift+Alt+S to open a detailed report of the call statistics, including packet loss, jitter, and codecs in use for audio and video.

Reference:

https://help.webex.com/en-us/article/np8ugnq/Webex-App-Status

https://help.webex.com/en-us/article/np8ugnq/Webex-App-Status#id_136835

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asked 10/10/2024
Ksu doo Makek
45 questions
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