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Question 191 - 300-810 discussion

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When Cisco United Attendant Console Advanced is integrated with Cisco UCM. which Cisco UCM Service does the Cisco TSP Instance communicate with directly?

A.

Cisco CTI Manager Service

Answers
A.

Cisco CTI Manager Service

B.

Cisco DirSync Service

Answers
B.

Cisco DirSync Service

C.

Cisco CallManager Service

Answers
C.

Cisco CallManager Service

D.

Cisco TAPS Service

Answers
D.

Cisco TAPS Service

Suggested answer: C

Explanation:

Cisco Unified Attendant Console Advanced (CUACA) integrates with Cisco Unified Communications Manager (UCM) to provide advanced call handling features for attendants. CUACA communicates directly with the Cisco CallManager Service for core call routing, call control, and call state information.

Cisco CTI Manager Service:While CTI (Computer Telephony Integration) plays a role in CUACA interactions, the core communication happens through the CallManager Service.

Cisco DirSync Service:This service synchronizes directory information between UCM and other systems, but it's not directly involved in CUACA communication.

Cisco TAPS Service:TAPS (Telephony Application Programming Services) provides a development framework for UCM, not core call routing functionalities used by CUACA.

asked 10/10/2024
Yahya Ozer
35 questions
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