ExamGecko
Question list
Search
Search

List of questions

Search

Question 455 - 350-801 discussion

Report
Export

What is the function of the Cisco Unity Connection Call Handler?

A.

routes calls to a user based on caller input

Answers
A.

routes calls to a user based on caller input

B.

queues calls

Answers
B.

queues calls

C.

allows customized scripts for IVR capabilities

Answers
C.

allows customized scripts for IVR capabilities

D.

searches a list of extensions until the call is answered

Answers
D.

searches a list of extensions until the call is answered

Suggested answer: A

Explanation:

A Cisco Unity Connection Call Handler is a software application that answers calls, plays greetings, and routes calls to users based on caller input. Call handlers can be used to create automated attendants, voice menus, and other interactive voice response (IVR) applications.

Call handlers are created and managed using the Cisco Unity Connection Administration interface.

When creating a call handler, you can specify a variety of settings, including the greeting that is

played, the caller input options that are available, and the destination that calls are routed to.

Call handlers are a powerful tool that can be used to create a variety of IVR applications. By using call handlers, you can improve the efficiency of your organization's communications and provide a better experience for your callers.

Here are some additional tips for using call handlers:

Use call handlers to create automated attendants that can answer calls and route them to the appropriate person or department.

Use call handlers to create voice menus that can provide callers with information or options.

Use call handlers to create interactive voice response (IVR) applications that can collect information from callers and process their requests.

asked 10/10/2024
Alireza Noura
35 questions
User
Your answer:
0 comments
Sorted by

Leave a comment first