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Question 705 - 220-1101 discussion

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A technician upgrades a PC with two DIMMs, for a total of 32GB. After installing the two DIMMs, the user notices the OS is reporting only 16GB. Which of the following tasks should the technician perform to resolve the issue in the most rapid, cost-effective way possible?

A.

Roll back recent system updates.

Answers
A.

Roll back recent system updates.

B.

Reinstall RAM in different slots.

Answers
B.

Reinstall RAM in different slots.

C.

Update the OS to the latest version.

Answers
C.

Update the OS to the latest version.

D.

Replace the faulty motherboard.

Answers
D.

Replace the faulty motherboard.

Suggested answer: B

Explanation:

Reinstalling RAM in different slots addresses possible issues with dual-channel configurations. If not installed correctly, the system might not recognize the full capacity. This solution is immediate and doesn't incur extra costs, unlike replacing hardware. It reflects CompTIA A+ Core 1 exam objectives on hardware troubleshooting, specifically RAM installation and configuration.

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asked 18/10/2024
Bipindra Shrestha
43 questions
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