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Question 21 - 220-1101 discussion

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Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?

A.
Replace the printer paper with a new ream.
Answers
A.
Replace the printer paper with a new ream.
B.
Clear the print spooler on each computer.
Answers
B.
Clear the print spooler on each computer.
C.
Reinstall the printer driver on each computer
Answers
C.
Reinstall the printer driver on each computer
D.
Perform the drum-cleaning procedure.
Answers
D.
Perform the drum-cleaning procedure.
Suggested answer: D

Explanation:

Thin, vertical lines on every printed page are usually caused by a dirty drum or toner cartridge.Performing the drum-cleaning procedure will likely resolve the issue. Reference: CompTIA A+ Certification Exam Guide, Ninth Edition, Chapter 18

asked 02/10/2024
Samuel Afonso de la Hoz
34 questions
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