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Question 707 - 220-1101 discussion

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A user reported that a laptop would no longer turn on after the battery was depleted, even though the laptop was charged the night before. An on-site technician was dispatched with a spare laptop and verified that the AC adapter and power cord were functional. Which of the following was the most likely cause of the issue?

A.

Swollen battery

Answers
A.

Swollen battery

B.

Calibration corruption

Answers
B.

Calibration corruption

C.

Excessive wattage

Answers
C.

Excessive wattage

D.

Damaged port

Answers
D.

Damaged port

Suggested answer: A

Explanation:

A swollen battery can prevent a laptop from powering on as it disrupts connectivity or damages internal components. Identifying physical signs such as swelling or bulging is key, which aligns with the CompTIA A+ Core 1 objective on mobile device troubleshooting, specifically battery issues.

asked 18/10/2024
Vijayakumar Dhandapani
42 questions
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