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Question 37 - AD0-E330 discussion

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When connecting to an Adobe Campaign server using the Client Console, an operator gets the following error: HTTP code 500, 'The IP address accessing the server is not accepted. Connection refused.' How should the Developer fix this issue?

A.

Provide the operator with the correct connection URL

Answers
A.

Provide the operator with the correct connection URL

B.

Configure a security zone for the operator to be able to connect

Answers
B.

Configure a security zone for the operator to be able to connect

C.

Uncheck the option 'Forbid access from the rich client' in the security settings of the operator

Answers
C.

Uncheck the option 'Forbid access from the rich client' in the security settings of the operator

Suggested answer: B

Explanation:

The error message 'The IP address accessing the server is not accepted. Connection refused.' indicates that the Adobe Campaign server is rejecting the operator's IP address. This usually occurs because the IP address is not within an authorized security zone configured on the Adobe Campaign server. Security zones are used in Adobe Campaign to define which IP addresses are permitted to access the server.

To resolve this, the developer should configure a security zone that includes the operator's IP address, allowing the operator to connect to the server. Providing the correct connection URL would not address the IP restriction, and unchecking 'Forbid access from the rich client' would not resolve the issue as it is more related to client access permissions rather than IP restrictions.

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asked 25/10/2024
Amit Sharma
27 questions
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