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Question 37 - HPE0-G01 discussion

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Which component is part of the ITIL Service Value System? Response:

A.
Vendor lock-in strategies
Answers
A.
Vendor lock-in strategies
B.
Financial management
Answers
B.
Financial management
C.
Value streams and processes
Answers
C.
Value streams and processes
D.
Hardware procurement
Answers
D.
Hardware procurement
Suggested answer: C

Explanation:

Value streams and processes are a core component of the ITIL (Information Technology Infrastructure Library) Service Value System (SVS). The ITIL SVS provides a holistic approach to service management, ensuring that IT services deliver value to the business.

Value Streams and Processes:

Value streams and processes represent the workflows and sequences of activities that create value by transforming inputs into outputs.

These elements ensure that all activities within the ITIL framework are aligned with the organization's strategic objectives and deliver value to stakeholders.

The value stream includes activities from demand capture to value realization, integrating various ITIL practices to deliver and support services efficiently.

Integration in ITIL SVS:

The value stream model in ITIL SVS connects different ITIL practices, ensuring that the processes are cohesive and aligned with the service value chain.

This integration facilitates efficient service delivery, continual improvement, and effective governance, driving overall service excellence.

ITIL Service Management: ITIL Overview

ITIL Foundation ITIL 4 Edition: ITIL 4 Edition

asked 16/09/2024
Abbas Ali
38 questions
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