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Question 230 - Certified Health Cloud Accredited Professional discussion
A payer needs to work with plan members and medical providers to influence decisions through a case-by-case review of the appropriateness of care.
When gathering requirements for this use case, which two Utilization Management processes should a consultant discuss with the client?
A.
Designing Next Best Action and Recommendations for the care management team
B.
Designing Care Requests to seek authorization from a health plan for drugs, services, and admissions
C.
Considering the number of intake agents who will be using Health Cloud
D.
Considering the Request Review Types; Prior Authorization Review, Concurrent Review, and Retrospective Review
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