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Question 510 - CGEIT discussion

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The BEST way for a CIO to justify maintaining and supporting social media platforms is by demonstrating:

A.

how social media technology fits into the IT investment management process.

Answers
A.

how social media technology fits into the IT investment management process.

B.

that service level agreements (SLAs) for social media technologies have been met.

Answers
B.

that service level agreements (SLAs) for social media technologies have been met.

C.

the IT performance Of social media technologies.

Answers
C.

the IT performance Of social media technologies.

D.

the value derived from investment in social media technologies.

Answers
D.

the value derived from investment in social media technologies.

Suggested answer: D

Explanation:

The best way for a CIO to justify maintaining and supporting social media platforms is by demonstrating the value derived from investment in social media technologies. Social media platforms are not just tools for communication and entertainment, but also strategic assets that can create and deliver value to the organization and its stakeholders. Some of the potential benefits of social media platforms are:

Enhancing customer engagement, loyalty, and satisfaction by providing timely, personalized, and interactive content and feedback

Increasing brand awareness, reputation, and trust by showcasing the organization's values, achievements, and social responsibility

Improving innovation and collaboration by facilitating the exchange of ideas, knowledge, and feedback among employees, customers, partners, and experts

Supporting decision making and problem solving by providing access to relevant data, insights, and analytics

Reducing costs and increasing efficiency by streamlining processes, automating tasks, and optimizing resources

asked 18/11/2024
Mohamed Ramez Hamad
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