Question 532 - CGEIT discussion

The most efficient way for an IT transformation project manager to communicate the project progress with stakeholders is to include key performance indicators (KPIs) in a monthly newsletter.This is because KPIs are measurable values that indicate how well the project is achieving its objectives and delivering value to the business1. By including KPIs in a monthly newsletter, the project manager can:

Provide a concise, clear, and consistent overview of the project status and results to the stakeholders2

Highlight the project achievements, challenges, and opportunities2

Demonstrate the alignment of the project with the business strategy, goals, and priorities2

Solicit feedback and suggestions from the stakeholders2

Foster a sense of engagement and collaboration among the stakeholders2

A monthly newsletter is an efficient communication channel, as it can reach a large and diverse audience of stakeholders, such as senior executives, business managers, IT staff, customers, and partners. It can also be easily distributed and accessed through email or intranet. A monthly frequency is appropriate for communicating the project progress, as it can provide timely and relevant information without overwhelming or distracting the stakeholders.

The other options, establishing governance forums within project management, sharing the business case with stakeholders, and posting the project management report to the enterprise intranet site are not as efficient as including KPIs in a monthly newsletter for communicating the project progress with stakeholders. They are more related to the planning and execution of the project, rather than its communication. They may also be too formal, detailed, or infrequent for some stakeholders who may prefer a more informal, concise, or frequent view of the project progress.