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Question 116 - CIPM discussion

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Which of the following helps build trust with customers and stakeholders?

A.

Only publish what is legally necessary to reduce your liability.

Answers
A.

Only publish what is legally necessary to reduce your liability.

B.

Enable customers to view and change their own personal information within a dedicated portal.

Answers
B.

Enable customers to view and change their own personal information within a dedicated portal.

C.

Publish your privacy policy using broad language to ensure all of your organization's activities are captured.

Answers
C.

Publish your privacy policy using broad language to ensure all of your organization's activities are captured.

D.

Provide a dedicated privacy space with the privacy policy, explanatory documents and operation frameworks.

Answers
D.

Provide a dedicated privacy space with the privacy policy, explanatory documents and operation frameworks.

Suggested answer: D

Explanation:

Providing a dedicated privacy space with the privacy policy, explanatory documents and operation frameworks helps build trust with customers and stakeholders. A dedicated privacy space is a section on an organization's website or app that provides clear and transparent information about how the organization processes personal information and respects data subject rights. It can include documents such as: a privacy policy that explains what personal information is collected, why it is collected, how it is used, who it is shared with, and how it is protected; explanatory documents that provide more details or examples of specific processing activities or scenarios; and operation frameworks that describe the procedures and mechanisms for data subject requests, complaints, inquiries, or feedback. A dedicated privacy space can help customers and stakeholders understand the organization's privacy practices, choices, and values, and enhance their confidence and trust.

CIPM Body of Knowledge (2021), Domain II: Privacy Program Framework, Section A: Privacy Program Framework Components, Subsection 1: Privacy Policies

CIPM Study Guide (2021), Chapter 4: Privacy Program Framework Components, Section 4.1: Privacy Policies

CIPM Textbook (2019), Chapter 4: Privacy Program Framework Components, Section 4.1: Privacy Policies

CIPM Practice Exam (2021), Question 140

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asked 22/11/2024
Javier Escobar
34 questions
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