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Question 109 - HPE2-W07 discussion

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You are meeting a new customer and think they might benefit from an Aruba mobile engagement strategy.

What is one question you can ask to help qualify the customer?

A.
"How many of your employees are working remotely on a regular basis?"
Answers
A.
"How many of your employees are working remotely on a regular basis?"
B.
"Do you think your employees would be happier if they didn't have to engage directly with customers?"
Answers
B.
"Do you think your employees would be happier if they didn't have to engage directly with customers?"
C.
"How could a mobile app help you find innovate ways to increase customer satisfaction scores?"
Answers
C.
"How could a mobile app help you find innovate ways to increase customer satisfaction scores?"
D.
"How much money are you willing to dedicate to transforming your mobile platform?"
Answers
D.
"How much money are you willing to dedicate to transforming your mobile platform?"
Suggested answer: C

Explanation:

A good question to ask a customer who might benefit from an Aruba mobile engagement strategy is "How could a mobile app help you find innovate ways to increase customer satisfaction scores?"12. This question helps qualify the customer by assessing their interest in using locationbased services and personalized push notifications to enhance the guest experience at their venues12. Aruba mobile engagement is a solution that enables new location-aware services and personalizes the visitor experience by infusing mobile apps with context-aware location services and personalized push notifications based on guests' opt-in preferences12.

asked 16/09/2024
Damir Stojsic
33 questions
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