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Question 30 - CLTD discussion

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An organization concentrating its efforts on meeting the internal performance standards related to availability, operational performance, and reliability has focused on which of the following aspects of the customer relationship?

A.
Customer service
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A.
Customer service
B.
Customer satisfaction
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B.
Customer satisfaction
C.
Customer loyalty
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C.
Customer loyalty
D.
Customer success
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D.
Customer success
Suggested answer: B
asked 16/09/2024
Russell James
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