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Question 65 - CLTD discussion

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The allocation of revenues and costs to customer segments or individual customers in order to estimate segment value is known as:

A.
customer relationship management (CRM).
Answers
A.
customer relationship management (CRM).
B.
customer profitability analysis.
Answers
B.
customer profitability analysis.
C.
customer service analysis.
Answers
C.
customer service analysis.
D.
customer standardization analysis.
Answers
D.
customer standardization analysis.
Suggested answer: A
asked 16/09/2024
Soma Ismael Bola
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