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Question 98 - CLTD discussion

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A logistics manager has received a lot of customer complaints concerning damaged products. This represents which of the following customer service dimensions?

A.
Time
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A.
Time
B.
Dependability
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B.
Dependability
C.
Communication
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C.
Communication
D.
Convenience
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D.
Convenience
Suggested answer: D
asked 16/09/2024
Andrew Naftel
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