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Question 20 - CSCP discussion

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Which of the following marketing strategies emphasizes offering services at a lower price than rival services with comparable features?

A.
Cost leadership
Answers
A.
Cost leadership
B.
Service differentiation
Answers
B.
Service differentiation
C.
Customer focus
Answers
C.
Customer focus
D.
Market responsiveness
Answers
D.
Market responsiveness
Suggested answer: A

Explanation:

Cost leadership is a strategy where a company aims to become the lowest-cost producer in its industry. By offering services or products at a lower price than competitors, while maintaining comparable features, the company can attract price-sensitive customers. Here's an explanation of the options:

Cost leadership: Focuses on minimizing costs and passing on savings to customers through lower prices.

Service differentiation: Involves offering unique services that justify a higher price.

Customer focus: Prioritizes customer needs and tailoring services/products to meet those needs.

Market responsiveness: Involves quickly adapting to market changes and customer demands. Therefore, cost leadership emphasizes offering services at a lower price while maintaining comparable features to rival services.

Porter, M. E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance.

Barney, J. B., & Hesterly, W. S. (2012). Strategic Management and Competitive Advantage.

asked 16/09/2024
Maria Deras
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