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Question 445 - CSCP discussion

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Which of the following elements of total quality management (TQM) results in a lower overall cost of the product?

A.
Aesthetics of the product
Answers
A.
Aesthetics of the product
B.
Prevention of failures
Answers
B.
Prevention of failures
C.
Speed to deliver
Answers
C.
Speed to deliver
D.
Compliance to regulations
Answers
D.
Compliance to regulations
Suggested answer: B

Explanation:

In Total Quality Management (TQM), preventing failures through proactive measures such as quality planning, training, and process improvement leads to a lower overall cost of the product. Preventive actions reduce the incidence of defects, rework, and warranty claims, resulting in higher efficiency, better product quality, and cost savings over the product lifecycle.

Reference:

'Total Quality Management (TQM) Principles.' ASQ (American Society for Quality).

'Cost of Quality: Prevention vs. Failure Costs.' Quality Progress Magazine.

asked 16/09/2024
Miguel Bakker
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