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Question 1

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You have created a new application (script) in Orchestration Designer (OD). Which configuration steps in OD will allow you to place a test call to the new application?

Question 2

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From the High Availability (HA) utility under Configuration, which menu selection can be used to validate that the Active and Standby servers are running?

Question 3

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When performing a database restore, Avaya Aura® Contact Center (AACC) services must be shutdown before starting the restore. How are these services shut-down?

Question 4

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A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup. In which default location should the engineer look to determine the

Question 5

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Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature. After configuring the hostname and port for Web Based Statist

Question 6

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After completing the Avaya Aura® Contact Center installation, you want to display the installation log. What is the path to the log?

Question 7

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You have been asked to install an Avaya Aura® Contact Center High Availability (HA) solution for a customer who already has an existing AACC solution. You have installed the Standby server and enter

Question 8

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A customer has installed Avaya Aura® Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream. Where do yo

Question 9

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After you complete the Avaya Aura® Contact Center (AACC) installation, you should perform a backup. From the Contact Center Database Maintenance utility, which two menu options are used to perform t

Question 10

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After a successful installation of Avaya Aura® Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. Currently, the service pack Av

Question 70 - 6210 discussion

What is defined for Agent Blending skillsets to decide when agents transition from Outbound to Inbound and when agents are returned to Outbound activities?

Route Point

Call Presentation Class

Script

Thresholds

Show Answer

asked 16/09/2024

Matthew Wunder

42 questions

Your answer: A B C D

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