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Avaya 6210 Practice Test - Questions Answers

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Question 1

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You have created a new application (script) in Orchestration Designer (OD).

Which configuration steps in OD will allow you to place a test call to the new application?

Select Application Routes > CDNs > Configured Routes > Select Application > Save
Select Application Routes > CDNs > Configured Routes > Select Application > Save
Select Application > Routes > Add Application > Save
Select Application > Routes > Add Application > Save
Select Call Router > Application Routes > CDNs > Configured Routes > Add > Select Application > Save
Select Call Router > Application Routes > CDNs > Configured Routes > Add > Select Application > Save
Select CDNs > Add Application > Save
Select CDNs > Add Application > Save
Suggested answer: B
asked 16/09/2024
LAURA Camacho
40 questions

Question 2

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From the High Availability (HA) utility under Configuration, which menu selection can be used to validate that the Active and Standby servers are running?

Notifications
Notifications
CC Configuration
CC Configuration
System
System
Server Mode
Server Mode
Suggested answer: C
asked 16/09/2024
TRAORE Issa
33 questions

Question 3

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When performing a database restore, Avaya Aura® Contact Center (AACC) services must be shutdown before starting the restore. How are these services shut-down?

Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.
Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.
Use the System Control and Monitor utility to manually shut-down the services.
Use the System Control and Monitor utility to manually shut-down the services.
The database utility performs the shut-down automatically.
The database utility performs the shut-down automatically.
Use the Windows Services utility to manually shut-down the services.
Use the Windows Services utility to manually shut-down the services.
Suggested answer: B
asked 16/09/2024
vault ghz
28 questions

Question 4

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A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup. In which default location should the engineer look to determine the success of the backup?

C:\Contact Center\Logs\Common Components\DBMaintenance.log
C:\Contact Center\Logs\Common Components\DBMaintenance.log
D:\Logs\Common Components\DBMaintenance.log
D:\Logs\Common Components\DBMaintenance.log
D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log
D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log
D:\Avaya\Logs\Common Components\CC_DBMaintenance
D:\Avaya\Logs\Common Components\CC_DBMaintenance
Suggested answer: B
asked 16/09/2024
Adriano Costa
36 questions

Question 5

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Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature. After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?

From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics
From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics
From Windows > Apps > Multimedia Dashboard > Web Statistics
From Windows > Apps > Multimedia Dashboard > Web Statistics
From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics
From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics
From Windows > Administrative Tools > Services > Web Statistics
From Windows > Administrative Tools > Services > Web Statistics
Suggested answer: C
asked 16/09/2024
luis lozano
35 questions

Question 6

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After completing the Avaya Aura® Contact Center installation, you want to display the installation log. What is the path to the log?

D:\Avaya\Logs\Sysops
D:\Avaya\Logs\Sysops
C:\Logs\Sysops
C:\Logs\Sysops
D:\Avaya\Logs\PVI
D:\Avaya\Logs\PVI
C:\Avaya\Logs\Sysops
C:\Avaya\Logs\Sysops
Suggested answer: A
asked 16/09/2024
Avtandili Tsagareishvili
43 questions

Question 7

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You have been asked to install an Avaya Aura® Contact Center High Availability (HA) solution for a customer who already has an existing AACC solution. You have installed the Standby server and entered all of the IP Address information in the HA configuration tool on the existing Primary AACC server.

What is the next required step?

Install the Replication Server for database replication.
Install the Replication Server for database replication.
Run the High Availability tool on the Standby Server.
Run the High Availability tool on the Standby Server.
Perform a backup on the Primary server and execute a restore of the backup on the Standby server.
Perform a backup on the Primary server and execute a restore of the backup on the Standby server.
Reboot the Primary and Secondary Server so that they will synchronize.
Reboot the Primary and Secondary Server so that they will synchronize.
Suggested answer: C
asked 16/09/2024
Arnaud DUTEL
32 questions

Question 8

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A customer has installed Avaya Aura® Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream. Where do you set the transmission mode for the site to Unicast?

From the CCMS > RSM IP Address window
From the CCMS > RSM IP Address window
From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > CCMA Settings
From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > CCMA Settings
From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > Real-Time Reporting > RTR Registry Settings
From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > Real-Time Reporting > RTR Registry Settings
From the CCMS > RSMConfig
From the CCMS > RSMConfig
Suggested answer: A

Explanation:

Reference http://downloads.avaya.com/css/P8/documents/100178738

asked 16/09/2024
Ash Eller
37 questions

Question 9

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After you complete the Avaya Aura® Contact Center (AACC) installation, you should perform a backup. From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?

Select Location and Immediate Backup
Select Location and Immediate Backup
Map Drive and Immediate Backup
Map Drive and Immediate Backup
Backup Drive and Immediate Backup
Backup Drive and Immediate Backup
Backup Location and Immediate Backup
Backup Location and Immediate Backup
Suggested answer: D
asked 16/09/2024
Abdulilah Alhousainy
35 questions

Question 10

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After a successful installation of Avaya Aura® Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. Currently, the service pack AvayaCC_CCMS_7.0.0.0.11.0021_Patch is installed under CCMS and no roll-up patches have been installed yet.

What is a valid name for the site specific patch?

AvayaCC_CCMS_7.0.0.0.12.0021_Patch
AvayaCC_CCMS_7.0.0.0.12.0021_Patch
AvayaCC_CCMS_7.0.0.0.12.0031_ServicePack
AvayaCC_CCMS_7.0.0.0.12.0031_ServicePack
AvayaCC_CCMS_7.0.0.0.11.0023_ ServicePack
AvayaCC_CCMS_7.0.0.0.11.0023_ ServicePack
AvayaCC_CCMS_7.0.0.0.11.0210_Patch
AvayaCC_CCMS_7.0.0.0.11.0210_Patch
Suggested answer: D
asked 16/09/2024
max artusa
39 questions
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Related questions

The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system. Which CCMA user accounts are created during the Avaya Aura® Contact Center (AACC) installation?
Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center. Which three statements regarding the Orchestration Designer tool are true? (Choose three.)
You are preparing the Windows server for the installation of Avaya Aura Contact Center (AACC). As AACC does not support Remote Access Services (RAS), it must be disabled before installing AACC. What is the correct procedure to disable Remote Access Services?
After you complete the Avaya Aura® Contact Center (AACC) installation, you should perform a backup. From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?
You have been asked to install an Avaya Aura® Contact Center High Availability (HA) solution for a customer who already has an existing AACC solution. You have installed the Standby server and entered all of the IP Address information in the HA configuration tool on the existing Primary AACC server. What is the next required step?
A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP – Voice and Multimedia Contact Server without Avaya Aura® Media Server (AAMS) server type. What is the maximum number of logged in agents supported for this server type?
You are configuring the Windows Operating System for an Avaya Aura® Contact Center (AACC) installation. Which setting will you select for Data Execution Prevention (DEP)?
In a customer’s Local Area Network, some segments in the network do not allow multicast for transmitting data. When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?
A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup. In which default location should the engineer look to determine the success of the backup?
Which two statements about scheduled backups are true? (Choose two.)