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Question 21

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You are configuring the Real-Time Statistics Multicast (RSM) settings on a newly installed Avaya Aura® Contact Center (AACC). Which address is within the acceptable range for use as an IP Multicast address on Contact Center Manager Server (CCMS)?

223.0.0.255
223.0.0.255
225.0.1.254
225.0.1.254
242.0.1.0
242.0.1.0
240.255.255.254
240.255.255.254
Suggested answer: C
asked 16/09/2024
francesca parisi
28 questions

Question 22

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After the Avaya Aura® Media Server High Availability (HA) pair is formed, several Element Manager pages display new features that reflect the new paired High Availability state/status. In the primary AAMS Element Manager navigation pane, which three features do you need to status?

(Choose three.)

Ensure one Element Role is listed for both the Primary and Backup server.
Ensure one Element Role is listed for both the Primary and Backup server.
Ensure one Element Role is listed for both the Active and Standby server.
Ensure one Element Role is listed for both the Active and Standby server.
Ensure only two nodes are listed.
Ensure only two nodes are listed.
Ensure no alarms are listed in the Alarm Description column.
Ensure no alarms are listed in the Alarm Description column.
Suggested answer: A, B, C
asked 16/09/2024
Juan Pablo Mateos Ornelas
52 questions

Question 23

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On which servers is the Enable Switchover function available when configuring Avaya Aura® Contact Center (AACC) High Availability (HA)?

Primary Server
Primary Server
Primary and Backup Servers
Primary and Backup Servers
Active and Standby Servers
Active and Standby Servers
Active Server
Active Server
Suggested answer: D
asked 16/09/2024
João Faria
48 questions

Question 24

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In a Mission Critical AACC High Availability (HA) campus solution, there are two types of switchovers, managed and unmanaged. A managed switchover is one initiated by the administrator or caused by a failure of a monitored Contact Center Manager Server (CCMS) or Communication Control Toolkit (CCT) component. An unmanaged switchover results from a hardware, network, database or power failure. Which three conditions must be satisfied before a switch over can occur? (Choose three.)

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Question 25

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When setting up scheduled backups to a network location, which two steps are required? (Choose two.)

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Question 26

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You are deploying Avaya Agent Desktop (AAD) for the first time in a SIP-enabled contact center.

Which configuration step should be performed in Contact Center Management Administration

(CCMA) for agents to use AAD?

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Question 27

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Which features should be enabled in the Windows Server operating system before you install Avaya Aura® Contact Center?

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Question 28

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While configuring an agent in Contact Center Manager Administration (CCMA), what does associating the domain user account provide the user?

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Question 29

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You are installing Avaya Agent Desktop (AAD) on an agent PC.

Which three Microsoft software components must be installed? (Choose three.)

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Question 30

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You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications. What is the minimum required amount of RAM needed for the client computers?

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