Avaya 6210 Practice Test – Member Shared Questions, Page 4

Question 31

In a customer’s Local Area Network, some segments in the network do not allow multicast for transmitting data. When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?

A.

In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow.

B.

In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.

C.

In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.

D.

In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.

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Question 32

Which two statements about scheduled backups are true? (Choose two.)

A.

Contact Center stores up to seven backup files at each server location.

B.

You can use this utility to back up operating system files.

C.

The backup location must be a tape or optical drive.

D.

You can schedule single or multiple backup tasks on a daily, weekly, or monthly basis.

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Question 33

You are preparing the Windows server for the installation of Avaya Aura Contact Center (AACC). As AACC does not support Remote Access Services (RAS), it must be disabled before installing AACC. What is the correct procedure to disable Remote Access Services?

A.

Disable RAS using the Avaya Aura Contact Center Roles and Features Installer

B.

Disable RAS in Administrative Tools > Computer Management

C.

RAS is disabled automatically by the AACC R7 installation DVD

D.

Disable RAS in Administrative Tools > Remote access connection Manager

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Question 34

Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center. Which three statements regarding the Orchestration Designer tool are true? (Choose three.)

A.

OD application steps can include call treatments, such as music or ringback.

B.

OD allows you to view real-time statistics for each skillset.

C.

OD applications can provide call routing, such as skill-based routing.

D.

OD provides a graphical editor to create Contact Center Task Flow Executor (TFE) flows.

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Question 35

The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system. Which CCMA user accounts are created during the Avaya Aura® Contact Center (AACC) installation?

A.

iceAdminIUSR_SWCBkup_SWC

B.

AAD_UserAACC_Adminwebadmin

C.

AAAC_AdminIUSR_SWCwebadmin

D.

iceAdminIUSR_SWCwebadmin

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Question 36

In Orchestration Designer (OD) from the Application menu, double-clicking on Master Script launches the Contact Router. The Contact Router is the first and only entry point of all contacts into applications (scripts/flows) that reside on the Contact Center system.

The Contact Router list contains which three items that need access to scripting? (Choose three.)

A.

CLIDs

B.

CDRs

C.

DNISs

D.

CDNs

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Question 37

In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database. Which three statements regarding the Cache database are true? (Choose three.)

A.

It simplifies the overall solution as all components use a common database.

B.

Avaya Aura® Contact Center Release 7 updates the version of Cache 2015 to Intersystem Cache.

C.

The Cache database technology supports database shadowing for fault tolerant and mission critical solutions such as AACC.

D.

All data is now replicated and there is no need for a CCMA backup and restore.

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Question 38

Avaya Aura® Contact Center (AACC) uses Avaya Aura® Media Server (AAMS) media processing capabilities. When adding the AAMS in Contact Center Manager Administration (CCMA), which three statements regarding the Master Content Store are true? (Choose three.)

A.

If the AAMS server does not contain existing contact center media, CCMA uploads base media to it.

B.

Select the Master Content Store check box for only one media server.

C.

Select the Master Content Store check box for the AAMS server that manages media and prompts.

D.

Select the Master Content Store check box for each media server.

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Question 39

Avaya Aura® Contact Center (AACC) Release 7 supports only the Avaya Aura® Media Server (AAMS), formerly called Avaya Media Server. Which three statements regarding the AAMS are true? (Choose three.)

A.

AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.

B.

AACC requires a license for each AAMS instance in the solution.

C.

An Avaya Aura® Media Server High Availability pair of server requires two instance licenses.

D.

A standalone Avaya Aura® Media Server is supported on the Windows Server operating system.

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Question 40

You are configuring the Windows Operating System for an Avaya Aura® Contact Center (AACC) installation. Which setting will you select for Data Execution Prevention (DEP)?

A.

Turn off DEP for all programs and services.

B.

Turn on DEP for essential Windows programs and services only.

C.

Turn on DEP for all programs and services except for those specifically selected.

D.

Turn on DEP for all AACC programs and services.

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Avaya 6210 Practice Test - Questions Answers, Page 4

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