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Avaya 6210 Practice Test - Questions Answers, Page 5

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Question 41

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You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center.

Which protocol is a prerequisite for ADD in the Avaya Aura® Contact Center (AACC) environment?

A.
Multicast or unicast communication from the CCMS to Contact Center Manager Administration(CCMA)
A.
Multicast or unicast communication from the CCMS to Contact Center Manager Administration(CCMA)
Answers
B.
Unicast communication from the CCMS to the client PCs
B.
Unicast communication from the CCMS to the client PCs
Answers
C.
Multicast from Contact Center Manager Administration (CCMA)
C.
Multicast from Contact Center Manager Administration (CCMA)
Answers
D.
RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)
D.
RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)
Answers
Suggested answer: D
asked 16/09/2024
Eli Thompson
33 questions

Question 42

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You can install the Contact Center Server Utility on a standalone computer, or it can co-reside with the Contact Center Manager Server (CCMS). Which operation on the server can the Server Utility perform?

A.
Modify real-Time Display interface parameters
A.
Modify real-Time Display interface parameters
Answers
B.
View Alarms and Events
B.
View Alarms and Events
Answers
C.
Perform database restores
C.
Perform database restores
Answers
D.
Administer licensing
D.
Administer licensing
Answers
Suggested answer: B
asked 16/09/2024
franz yap
38 questions

Question 43

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You are preparing for the first backup Avaya Aura® Contact Center.

Which step is required in the Contact Center Database Maintenance utility to prepare for the backup?

A.
On the Backup Locations tab, select the Tape Drive.
A.
On the Backup Locations tab, select the Tape Drive.
Answers
B.
On the Backup Locations tab, select the Drive, enter the UNC Path, username and password.
B.
On the Backup Locations tab, select the Drive, enter the UNC Path, username and password.
Answers
C.
On the Backup Locations tab, select the Applications.
C.
On the Backup Locations tab, select the Applications.
Answers
D.
Shut down all services.
D.
Shut down all services.
Answers
Suggested answer: B
asked 16/09/2024
Jonas Junker
42 questions

Question 44

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You will need to configure Internet Explorer (IE) options to access Avaya Aura® Contact Center (AACC) components such as Contact Center Manager Administration (CCMA). Which three statements regarding the configuration of Internet Explorer are true? (Choose three.)

A.
CCMA supports the 32-bit and 64-bit versions of Microsoft Internet Explorer.
A.
CCMA supports the 32-bit and 64-bit versions of Microsoft Internet Explorer.
Answers
B.
You must run Internet Explorer in compatibility mode for CCMA and Communication Control Toolkit (CCT).
B.
You must run Internet Explorer in compatibility mode for CCMA and Communication Control Toolkit (CCT).
Answers
C.
CCMA supports only the 32-bit version of Microsoft Internet Explorer.
C.
CCMA supports only the 32-bit version of Microsoft Internet Explorer.
Answers
D.
Install Microsoft Internet Explorer 10.0 or 11.0.
D.
Install Microsoft Internet Explorer 10.0 or 11.0.
Answers
Suggested answer: A, B, D
asked 16/09/2024
Karl Newick
31 questions

Question 45

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Which three Operating Systems are supported for an Avaya Agent Desktop (AAD) client installation?

A.
Microsoft Windows 8.1 (32-bit and 64-bit)
A.
Microsoft Windows 8.1 (32-bit and 64-bit)
Answers
B.
Microsoft Windows 7 (32-bit and 64-bit)
B.
Microsoft Windows 7 (32-bit and 64-bit)
Answers
C.
Windows XP Professional SP2 or later
C.
Windows XP Professional SP2 or later
Answers
D.
Microsoft Windows 10 (32-bit and 64-bit)
D.
Microsoft Windows 10 (32-bit and 64-bit)
Answers
Suggested answer: A, B, C
asked 16/09/2024
Maurille AGBISSIKO
33 questions

Question 46

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By which method can you verify the status of the Data Execution Prevention (DEP)? (Choose two.)

A.
Windows > Control Panel > System and Security > System > Advanced System Settings > Settings > Data Execution Prevention
A.
Windows > Control Panel > System and Security > System > Advanced System Settings > Settings > Data Execution Prevention
Answers
B.
Windows > Services > Advanced System Settings > Settings > Data Execution Prevention
B.
Windows > Services > Advanced System Settings > Settings > Data Execution Prevention
Answers
C.
My computer > properties > advanced system settings > advanced > environment variables > Data Execution Prevention
C.
My computer > properties > advanced system settings > advanced > environment variables > Data Execution Prevention
Answers
D.
Control Panel > Network and Internet > Internet Options, and then turn on DEP for essential Windows programs and services only
D.
Control Panel > Network and Internet > Internet Options, and then turn on DEP for essential Windows programs and services only
Answers
Suggested answer: A, B
asked 16/09/2024
FELIPE DE JESUS RODRIGUEZ ANGULO
34 questions

Question 47

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Avaya Aura® Contact Center (AACC) supports VMware® vSphere. VMware® vSphere allows multiple copies of the same operating system or several different operating systems to run as virtual machines on a large x86-based host hardware server.

Which three statements regarding the AACC server types supported on an AML-based Avaya CS1000 when installed on a VMware® virtual machine are true? (Choose three.)

A.
Voice and Multimedia Contact Server with Avaya Aura® Media Server
A.
Voice and Multimedia Contact Server with Avaya Aura® Media Server
Answers
B.
Multimedia Contact Server Only
B.
Multimedia Contact Server Only
Answers
C.
Voice and Multimedia Contact Server without Avaya Aura® Media Server
C.
Voice and Multimedia Contact Server without Avaya Aura® Media Server
Answers
D.
Voice Contact Server Only
D.
Voice Contact Server Only
Answers
Suggested answer: A, C, D
asked 16/09/2024
Musa Aldarawsheh
35 questions

Question 48

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Avaya Aura® Application Enablement Services (AES) is a set of enhanced telephony APIs, protocols, and Web services available to developers. The interface between the Avaya Aura® Contact Center (AACC) and AES is Mutual TLS. Which three statements regarding the AES and AACC are true? (Choose three.)

A.
If you are using Web Services security on Contact Center, you cannot use the default certificates and must use the certificates in the Contact Center Certificate Store.
A.
If you are using Web Services security on Contact Center, you cannot use the default certificates and must use the certificates in the Contact Center Certificate Store.
Answers
B.
AES 7.0 includes the default Contact Center root certificate.
B.
AES 7.0 includes the default Contact Center root certificate.
Answers
C.
The Contact Center CTI Proxy points to the AES IP Address, port 4723, Transport TLS.
C.
The Contact Center CTI Proxy points to the AES IP Address, port 4723, Transport TLS.
Answers
D.
AES 7.0 does not include the default Contact Center root certificate. To use the default root certificate with AES 7.0, you must import it into AES.
D.
AES 7.0 does not include the default Contact Center root certificate. To use the default root certificate with AES 7.0, you must import it into AES.
Answers
Suggested answer: A, B, C
asked 16/09/2024
Daniel Yontz
44 questions

Question 49

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Which three statements about Avaya Aura® Contact Center (AACC) Licensing are true? (Choose three.)

A.
Agent licenses are available for both Nodal and Corporate Licensing.
A.
Agent licenses are available for both Nodal and Corporate Licensing.
Answers
B.
A Corporate Enterprise license type is for a network of Avaya Aura® Contact Center installations.
B.
A Corporate Enterprise license type is for a network of Avaya Aura® Contact Center installations.
Answers
C.
The Nodal Enterprise license type controls the licensing for a single Avaya Aura® Contact Center node.
C.
The Nodal Enterprise license type controls the licensing for a single Avaya Aura® Contact Center node.
Answers
D.
The licensing grace period duration is 15 days.
D.
The licensing grace period duration is 15 days.
Answers
E.
Nodal Enterprise licensing supports a Standby License Manager.
E.
Nodal Enterprise licensing supports a Standby License Manager.
Answers
Suggested answer: B, C, E
asked 16/09/2024
Julio Callegaro
38 questions

Question 50

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You are preparing to install an Avaya Aura® Contact Center R7 (AACC) on a server that has been supplied by the customer. You need to verify that the server meets the requirements to run AACC. In which Avaya support document will you find the server requirements?

A.
Avaya Aura® Contact Center Overview and Specifications
A.
Avaya Aura® Contact Center Overview and Specifications
Answers
B.
Avaya Aura® Contact Center and Avaya Aura® Unified Communications Platform Integration
B.
Avaya Aura® Contact Center and Avaya Aura® Unified Communications Platform Integration
Answers
C.
Avaya Aura® Contact Center Administration
C.
Avaya Aura® Contact Center Administration
Answers
D.
Avaya Aura® Contact Center Commissioning for Avaya Aura® Unified Communications
D.
Avaya Aura® Contact Center Commissioning for Avaya Aura® Unified Communications
Answers
Suggested answer: A
asked 16/09/2024
Martien de Kleijn
29 questions
Total 124 questions
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