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Avaya 6210 Practice Test - Questions Answers, Page 7

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Question 61

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During the Microsoft Windows installation, you must provide a computer name and domain as part of the pre-installation tasks. What is a valid name for the server computer name?

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Question 62

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A customer has Avaya Aura® Contact Center (AACC) and Avaya Aura® Unified Communications Platform Integration. For the Avaya Aura® Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)

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Question 63

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Which tool is used to verify the Communication Control Toolkit (CCT) configuration and to ensure that all resources are available and accessible to route contacts for the Contact Center Manager Server (CCMS)?

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Question 64

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Avaya requires that a remote support access tool be configured on Avaya Aura® Contact Center (AACC) servers to provide remote support. Which remote access tool does Avaya recommend?

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Question 65

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Which utility is used to status and manage the services in Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), Communication Control Toolkit (CCT), Contact Center Multimedia (CCMM), and License Manager (LM)?

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Question 66

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Where are all agents used in the Avaya Aura® Contact Center POM integration administered?

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Question 67

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Where is the administration of outbound campaigns and management of dialing lists performed?

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Question 68

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Which template would you assign to an Inbound skillset so it can be monitored by the POMBlending Service?

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Question 69

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Which Avaya Aura® Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?

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Question 70

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What is defined for Agent Blending skillsets to decide when agents transition from Outbound to Inbound and when agents are returned to Outbound activities?

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Related questions

The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system. Which CCMA user accounts are created during the Avaya Aura® Contact Center (AACC) installation?
Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center. Which three statements regarding the Orchestration Designer tool are true? (Choose three.)
You are preparing the Windows server for the installation of Avaya Aura Contact Center (AACC). As AACC does not support Remote Access Services (RAS), it must be disabled before installing AACC. What is the correct procedure to disable Remote Access Services?
After you complete the Avaya Aura® Contact Center (AACC) installation, you should perform a backup. From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?
You have been asked to install an Avaya Aura® Contact Center High Availability (HA) solution for a customer who already has an existing AACC solution. You have installed the Standby server and entered all of the IP Address information in the HA configuration tool on the existing Primary AACC server. What is the next required step?
A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP – Voice and Multimedia Contact Server without Avaya Aura® Media Server (AAMS) server type. What is the maximum number of logged in agents supported for this server type?
You are configuring the Windows Operating System for an Avaya Aura® Contact Center (AACC) installation. Which setting will you select for Data Execution Prevention (DEP)?
In a customer’s Local Area Network, some segments in the network do not allow multicast for transmitting data. When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?
A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup. In which default location should the engineer look to determine the success of the backup?
Which two statements about scheduled backups are true? (Choose two.)