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You have installed an Avaya Aura® Contact Center (AACC) system with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). Which component is responsible for pushing the non-voice contacts to Avaya Aura® Agent Desktop?

A.
CCMM
Answers
A.
CCMM
B.
CCMS
Answers
B.
CCMS
C.
CCT
Answers
C.
CCT
D.
CCMA
Answers
D.
CCMA
Suggested answer: A

Explanation:

Reference: https://downloads.avaya.com/css/P8/documents/101061121

asked 16/09/2024
Shrini Ch
30 questions
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