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Question 112 - 6210 discussion

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Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for an Outbound skillset?

A.
IM_
Answers
A.
IM_
B.
EM_
Answers
B.
EM_
C.
OB_
Answers
C.
OB_
D.
VM_
Answers
D.
VM_
Suggested answer: C

Explanation:

Reference: https://downloads.avaya.com/css/P8/documents/101017374

asked 16/09/2024
Jeff Sonola
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