You need to convert a one-X® Communicator from H.323 mode to SIP. You have accessed the settings menu and checked the SIP radio button. You need to enter the SIP domain, but the SIP domain field is not being displayed.
Why is this happening?

Question

You need to convert a one-X® Communicator from H.323 mode to SIP. You have accessed the settings menu and checked the SIP radio button. You need to enter the SIP domain, but the SIP domain field is not being displayed.

Why is this happening?

TANVIR ANJUM · Accepted Answer

The softphone needs to restart to offer the correct menu.

TANVIR ANJUM · Answer

The SIP TLS certificate needs to be installed.

TANVIR ANJUM · Answer

You need to Enable SIP in the Preferences menu.

TANVIR ANJUM · Answer

This version of one-X® Communicator only supports H.323.

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