A PDD has been created which includes a requirement to log in to an application called CDS. The CDS application only allows a user account to be logged into the application on one machine at a time. The client wishes to hold the credentials for logging into CDS in the Blue Prism Credential store. It has been calculated that the automated solution will require 3 resource PC's to enable the case volume to be worked within SLA's. Which is the most appropriate design decision to accommodate the above requirements?

Question

Carlotta Agape · Accepted Answer

Create a single Credential in the Blue Prism Credential Manager for the CDS Application. Use a Blue Prism Environment Lock to ensure that only one Resource PC can be logged in to the CDS application at a time

Carlotta Agape · Answer

Create user accounts and sets of Credentials per Resource PC in the Blue Prism Credential Manager for the CDS Application.

Carlotta Agape · Answer

Ask IT to enable concurrent logins to the CDS application for Blue Prism User Accounts

Carlotta Agape · Answer

Login in to the CDS application manually and let Blue Prism take over once the login is complete

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